SPi comes out with new Speech Recognition Technology

Manila-based SPi, a leading global BPO provider, on Wednesday introduced state-of-the-art Speech Recognition Technology into its transcription platform (Chartnet), at its facility here.

This new technology is considered to be the most advanced in the medical transcription industry and has transformed the Company's facility into a truly world-class one, S N Srinivasan, Director of India Operations, SPi Healthcare, told reporters on Wednesday.

With 40 million lines transcripted across the Globe this year, it would be doubled the next year using this advanced technology, he said.

On the benefits of the technology, Srinivasan said there would be significant improvements in accuracy, 30 to 50 per cent gain in productivity and faster turnaround times and the ability to take on higher volumes of work.

In addition, it would allow the company to advance the careers of its medical language specialists by providing them with higher level skillsets and a greater variety in the work that they are doing, he said.

The company, with delivery centres in Delhi, Chennai Puducherry and Coimbatore in India, would expand its client-base and also employees from the present 1500 across the country.

SPi, which took over a city-based medical transcription company a couple of years ago, would soon acquire two companies- one E-learning and another Multimedia-- in India, Srinivasan said.